Technical Product Manager

Drive maintenance of our product portfolio and cultivate cross-functional collaboration for a global market leader.
Interacoustics develop and produce diagnostic solutions for hearing and balance disorders used by clinicians all over the world. We are committed to presenting high-quality products that enhance the experience of our customers. We constantly work on optimizing our solutions – always guided by our purpose of improving the life quality of the patients.
We are seeking a Technical Product Manager to join our product management team at our Danish headquarters in Middelfart. In this pivotal role, you will manage the maintenance and improvement of our consumables and accessories product portfolio.
 

A key role with a broad area of responsibility and opportunities

As our Technical Product Manager, you will join our Consumables & Accessories team. You will manage product maintenance and implement improvements within cross-functional teams. Collaborating with R&D, Quality, Sales, and Marketing, you will gain valuable insights into creating customer value. Our products are acknowledged for their superior quality, serving as a reference point in the industry.
In this role you will be instrumental in ensuring our products meet the highest standards of quality and performance, having an effect on the satisfaction of our global customer base.

Key Responsibilities

You can look forward to a wide range of interesting tasks, including:

• Own and manage customer complaints, ensuring timely resolution.
• Prioritize issues based on impact and manage cross-functional collaboration.
• Identify trends, implement improvements, and enhance customer satisfaction.
• Design change process and maintain product documentation.
• Ensure alignment with business needs, quality standards, and compliance.
• Support our customers and other stakeholders with technical questions and communication.

Team collaboration in Product Management

You will become a part of a team with other Product Managers in Middelfart, combining commercial, clinical, and technical skills to support each other and reach the goal of happy customers. We collaborate extensively to generate and test ideas, handle situations, and improve processes.
You will report to Lasse Jepsen, Director of Consumables and Accessories, based at our headquarters in Middelfart. "As a team, we succeed together". Trust is the foundation that enables collaboration, innovation, and effectiveness. I believe that the superpower of teams is built on trust and the ability to collaborate," says Lasse.

Who we are looking for

You have an educational background as an Engineer or a similar technical background. You bring around 3-4 years of experience in a role within development – preferable hardware. It could be as Technical Product Manager or as Technical Supporter, Product Owner, R&D Developer and alike. You are skilled in handling processes and possess a high level of English proficiency.
It will be a benefit if you come from an industry that is used to documentation - and compliance requirements. It too will be beneficial if you have some international experience and a contact surface to operations.

We will support you

We have a comprehensive onboarding plan to ensure you will get the support to succeed. This includes a timetable for learning, well-defined end-goals, a list of who can support you, and a clear path for your first 3 months and 1 year. Your mentor will be an experienced Product Manager with experience and knowledge from a similar role.
We offer flexible work arrangements, and a healthy and delicious canteen. Benefit from six weeks of holiday and continuous development and training opportunities.
Our diverse and inclusive culture values your input and prioritizes your well-being. We support this with health programs and a positive work atmosphere. You'll also have the chance to participate in various social activities, clubs, and fitness programs.

How to apply

Please send your application and CV no later than April 9th, 2025. The first-round interviews are scheduled for April 14th and the second round for April 25th. Due to GDPR the documents must be uploaded onto our recruiting system. 
If you have questions, don’t hesitate to contact Lasse Jepsen on lapj@sanibelsupply.com or +45 2888 1001.

We are looking forward to hearing from you.

We value diversity, equity, and inclusion (DE&I) and we are committed to creating an inclusive working environment. We welcome applications from alle qualified candidates regardless of ethnic background, personality, age, gender, and education. Diversity is part of our cultural DNA. Women in STEM areas are particularly encouraged to apply, as Demant supports United Nations Sustainable Development Goal 5 on genderequality.
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