Senior Director Software Quality

Our mission is clear: We want people with a hearing loss to be able to experience high life quality. We want to develop the world’s best hearing healthcare solutions.

As Software technologies and connectivity innovations continue to grow, we aim to build an agile and proactive Quality organization which focus even more on our Software deliveries. Therefore, we aim to enhance our skills and capabilities in the Software quality domain to ensure our customers and users have an optimal experience with our solutions.

Welcome to Quality in HIG

The Quality function is placed in the Hearing Instrument Group (HIG) and consists of 200+ colleagues globally. We are responsible for Quality and Regulatory for our biggest brands, like Oticon, Bernafon and Philips.

As our new Senior Director, you will head up the Software Quality team, where 15 highly engaged leaders, engineer specialists and senior project managers work together every day, to ensure that our products fulfill the highest quality standards, regulatory requirements, and customers and users expectations.

You will be the Software Quality representative in the Quality Leadership team. You will focus on Software Quality at managerial level, increase our outside-in approach to get closer to the user experience and our quality predictability before releases.

In the Quality function you will, besides Software Quality, find Quality Assurance, Product Quality, Regulatory Affairs, Global Operations Quality and Product Support. You will work closely with your colleagues in the Quality Leadership team and R&D in coordinating day to day activities and plan long-term strategic initiatives.

Support and develop your team and work on strategic business initiatives

This position offers a unique opportunity to contribute to the development and delivery of cutting-edge hearing aid technologies that improve the lives of millions of people worldwide.

Your role is to manage, support and develop the Software Quality team in the best and most strategic way going forward. Here you will lead and coach your direct reports, facilitate improvement activities and provide mentorship, guidance, and performance evaluations.

Meaning that your Major Duties and Responsibilities will be

• Responsible for developing and implementing Software Quality department strategy aligned with the Quality and HIG (Hearing Instrument Group) strategy.
• Provide direction and clarity on strategic level within own department and for external stakeholders and contributes to the functional strategy.
• Accountable for team deliveries according to QMS (Quality Management System), functional strategy and priorities.
• Accountable for defining and securing quality standards, reliability and performance of software platforms and Hearing aids Solution being developed.
• Thoroughly identify through quality objectives and software quality key performance indicators (KPI) gaps and risks, secure the right maturity of our solutions at launch and increase predictability before release of the solutions.
• Introduce best practices, automation, and modern testing methodologies and implement initiatives like shift-left testing to identify defects early.
• Recruit, mentor, and manage software Quality managers and teams, Skill and Talent development.
• Ensure representation in Lean Portfolio Management and Third-party collaboration.

As a part of the Quality Leadership Team, your insights, input into the strategy and teamwork will be an important contribution.

“You will become a part of a great Quality leadership team where opinions count and we really value each other’s input, no issue is too small or too big”, says your new manager, Senior Vice President, Quality, Veronique Schou

Your role will interface within Quality as well as outside across the global organization. Your main key stakeholders are Quality, R&D, Global Marketing, IT and HR.

“Collaboration is key here! It’s vital that there is a well-functioning collaboration with cross-functional teams to integrate quality processes throughout the product lifecycle.” says Veronique

You should expect travelling days to be around 10 days, primarily to your team in Poland, but other travels linked to audit can also occur.

Your personal mark

To thrive in this position, you articulate clearly and effectively your point and directions. You have an open communication style and approachable attitude among your peers and stakeholders.

You have keen focus, follow through and carry out: you can put initiatives into action, uncover risks, and you have the ability to solve them by mitigation.

Moreover, we work in a matrix organization which means you need to be a good relationship builder. #LI-HYBRID #LI-CC1

We dare to make a difference

We employ the latest technology in our operations. You will be seizing an opportunity to be part of a growing international company with a collaborative environment built on trust and openness, and a consistent motivation.

Please note; this position can be handled from Denmark or Poland.

Please send your CV and application as soon as possible. The application deadline is 5th October 2025. Please note, we only accept applications through our online application system. 

If you are curious to know more about the job, you are welcome to contact Veronique Schou, Senior Vice President, Quality +45 2070 2803

We look forward to meeting you.

At Demant we value diversity, equity and inclusion (DE&I) and we are committed to creating an inclusive working environment. We welcome applications from all qualified candidates regardless of ethnic background, personality, age, gender, and education. Diversity is part of our cultural DNA. Women in STEM areas are particularly encouraged to apply, as Demant supports United Nations Sustainable Development Goal 5 on gender equality.