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Accounts Receivable Officer-12month contract

Australia
North Ryde

About Demant:

#LI-TS1 #LI-HYBID

Demant is a world-leading hearing healthcare group that offers solutions and services to help people with hearing loss connect and communicate with the world around them. For more than a century, the Demant Group has played a vital part in developing innovative technologies and know-how to help improve people’s health and hearing. In every aspect, from hearing devices, hearing implants and diagnostic equipment to hearing care all over the world, Demant is active and engaged. A growing business in intelligent audio solutions for gaming and office communication is also a significant part of the Group.


The Demant Group operates in a global market with companies in more than 30 countries, employs approx. 17,500 people globally. Our products are sold in more than 130 countries where we create life-changing differences through hearing health.

 

Responsibilities:

 

  • Having the mindset of automation the process and allocate payment efficiently
  • Downloading the bank statement, entering & applying payments received to customer accounts for retail on a daily basis
  • Contacting customers to process credit cards
  • Collections of overdue accounts for Retail customer
  • Actioning multiple inboxes
  • Attending monthly Wholesale and Diagnostic meetings with internal stakeholders

 

You will be successful in this role if you have:

 

  • Excellent communication and written skills to work with our Retail customers on their payment plan. 
  • Advance Excel skills, v-lookups 
  • High level of ability in effectively handling enquiries & disputes
  • Possess outstanding attention to detail
  • Possess High volume invoices
  • Proactive with high volume outbound calls
  • Enjoys clawing back debt and building rapport and long-lasting relationships with clients and internal stakeholders

 

We are offering:

 

  • Competitive salary + Super
  • Work-life balance with hybrid (3days in the office)
  • "My Reward" program benefits.
  • Employee assistance program
  • Friendly and supportive environment
  • Free premium coffee/tea, snacks, bread, fresh fruit, nuts, biscuit and many more!!!
  • Monthly morning tea & social club activities
  • Free onsite parking

 

Qualifications:

 

Tertiary qualifications in finance / accounting is desirable (not essential)

Recruitment process:

 

Our recruitment process is designed to help you get to know us - and for us to learn more about you.

Application Review – Our Talent Acquisition team carefully reviews each application against the role criteria personally.

Phone/Video Screening – Successful candidate will hear from us within one week. We will invite you for a phone screen section to learn more about you and answer any questions you may have.

Interviews – within 3business days after completion of your phone screen, successful candidate will receive invitation of interview to meet with hiring managers.

Update/Feedback – We provide timely updates during the recruitment process and encourage you to reach out to us for any updates or questions, successful or not.

Reference Check-We might request reference check via Referoo after the interview.

Offer & Onboarding – If successful, you’ll receive a verbal offer. Your contract will be ready within 3business days after we received your requested documents. Your hiring manager will be in touch with you 1week before your start date to prepare you for the first day at work.

We value your time and effort, and we’re committed to a respectful, fair, and engaging recruitment process.

About Demant

Demant is a world-leading hearing healthcare and technology group built on a heritage of care, health, and innovation since 1904. The Group offers innovative technologies, solutions, and expertise to help people hear better. In every aspect, from hearing care, hearing aids and hearing implants to diagnostic equipment and services and audio solutions, Demant is active and engaged. Headquartered in Denmark, the Group employs more than 21,000 people globally and is present with solutions in 130 countries where we create life-changing hearing health and high-end audio and video solutions. William Demant Foundation holds the majority of shares in Demant A/S, which is listed on Nasdaq Copenhagen and among the 25 most traded stocks.

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