Endpoint Management Specialist

About The Role:

The role reports to IT Manager in Core Infrastructure Operations, Poland. As an Endpoint Management Specialist, you will be responsible for maintaining and optimizing endpoint infrastructure across the organization. You will be a part of global Client Team located in Europe and work closely with other support teams and business units to ensure secure, efficient, and scalable endpoint operations.

Key Responsibilities:

• Software package creation and deployment to endpoints for homogenous installation.
• Manage Windows image lifecycle, including creation, deployment, and monthly patching.
• Administer and maintain Microsoft Endpoint Configuration Manager (MECM/SCCM) and Intune environments.
• Provide 2nd level global support for endpoint-related issues, including troubleshooting and performance optimization.
• Collaborate with 1st line support and business stakeholders to analyze needs and deploy endpoint solutions.
• Follow up on incidents across global locations and ensure resolution.
• Contribute to continuous improvement initiatives in endpoint management.

To Qualify for the Role:

• Minimum 2 years of experience in a similar role.
• Strong knowledge of SCCM and/or Intune.
• Solid understanding of Windows Server, Active Directory, and Group Policies.
• Proficiency in English (B2 level or higher).
• Readiness for occasional work outside regular working hours

Preferred Skills:

• Experience with software packaging and deployment automation.
• Scripting skills (PowerShell preferred).
• Familiarity with EPM systems (Delinea would be advantage)

Join an Organization based on Trust, Openness, and Innovation:

Based at our new office in Mid Valley Kuala Lumpur, you will join the Global IT organisation at Demant delivers business applications and core infrastructure across all business units in Demant. Together with ambitious and talented colleagues, you will be part of an innovative and challenging environment based on trust and openness, where you will experience a strong will to achieve great results. You will be part of an environment where flexibility, knowledge sharing, and professional respect make it challenging, meaningful, and fun to go to work every day.

We are a great mix of colleagues who enjoy an open and friendly tone as well as a culture of inclusiveness and mutual support, echoing the values found throughout our organization.

We offer:

• A job in a growing, international company with good career opportunities.
• State of the art technology and work in an exciting industry.
• Good work life balance with flexible working conditions.
• A culture of teamwork, based on knowledge sharing, professional respect, kindness.
• We believe in, and encourage, open and honest communication, and we hope to put a smile on your face every workday.
• A fulltime independent and responsible position.
• Trainings, conferences, and the opportunity for self-development.
• We offer the opportunity to travel for work globally.
• Hybrid workplace.
• Great benefits scheme.
• Be part of fast-growing global business that offers best in class hearing care to millions of people worldwide.

About Demant:

Demant is a global leader in hearing healthcare and technology, with a legacy of care, health, and innovation dating back to 1904. We provide cutting-edge solutions and expertise to help people hear better, spanning hearing care, hearing aids, hearing implants, diagnostic equipment, and audio solutions.

Headquartered in Denmark, Demant employs over 22,000 people worldwide and delivers life-changing hearing health and high-end audio and video solutions across 130 countries. The William Demant Foundation holds the majority of shares in Demant A/S, which is listed on Nasdaq Copenhagen and ranks among the top 25 most traded stocks.

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