Head of Internal Communications & Engagement

About the role

Head of Internal Communications & Engagement

Location: Maidstone Support Centre (with occasional travel)

Salary: 60-65k

Contract: Permanent, 4–5 days per week

Hidden Hearing is seeking a dynamic Head of Internal Communications & Engagement to shape the future of how we connect, inspire, and engage our people. Reporting to the Marketing Director, you’ll partner with senior leaders to design and deliver a strategic programme that informs colleagues, strengthens culture, and drives pride and belonging across the organisation.

This is more than a communications role it’s about influencing culture, leading change, and bringing our vision and values to life during an exciting period of transformation and growth.

Responsibilities

Develop and deliver a strategic internal communications and engagement plan.
Act as a trusted advisor to the Executive Team on communication and engagement.
Create compelling content across newsletters, intranet, social channels, and events.
Manage communication platforms and ensure consistent, integrated messaging.
Lead initiatives that strengthen culture, recognition, and employee connection.
Drive change communications for transformation projects.
Plan and deliver major internal events and conferences.
Collaborate with senior leaders and external partners to ensure high-quality outputs.

About You

What We’re Looking For

Essential:

Senior-level experience in internal communications and employee engagement.
Exceptional writing and editing skills with attention to tone and clarity.
Proven ability to deliver strategic comms plans and manage change communications.
Strong stakeholder management and influencing skills at executive level.
Organised, proactive, and able to work independently.
Familiarity with digital communication platforms and analytics.

Desirable:

Hands-on content production (video, creative campaigns).
Experience delivering internal events and conferences.
Knowledge of employee engagement frameworks and culture-building initiatives.
Background in healthcare or multi-site environments.

Personal Attributes

We’re looking for someone creative, resilient, and adaptable, who thrives in a fast-paced environment and embodies our values:

Team player
Innovative problem-solver
Trust-builder
Positive, can-do attitude

Ready to make an impact? Join us at Hidden Hearing and help shape the future of hearing care by connecting and inspiring our people every day.

Hidden Hearing

Life at Hidden Hearing

We’re united by a simple purpose: to help more people hear better every day. As part of the Demant Group, we combine global innovation with a close-knit team spirit. Creativity, integrity, and respect are at the heart of how we work, and we celebrate ideas that help us grow.

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#HiddenHearing

About Audika Group

The Audika Group is the hearing care division of Demant and we are one of the world's leading hearing care retailers with more than 3,500 clinics in 25 markets. If you join our team, you are guaranteed an inspiring and motivating working environment in a highly international environment. You will work with a variety of different countries, cultures and perspectives, in close collaboration with amazing and committed colleagues.

Who we are

Hidden Hearing belongs to Audika Group which is the Hearing Care division of Demant and one of the world’s leading hearing care retailers.

With more than 5.000 hearing care experts in over 3.500 clinics worldwide, we combine our global reach with a local approach and strong local brands. Our team includes audiologist, managers, front-desk staff, and many other global and local functions. We are diverse in our talents, cultures, and perspectives, but united in our vision -To help more people hear better with the best personalized care.

So, if you are ready to make a career out of helping people love their ears, we would love to hear from you.

Apply now »