Manager, People & Culture (18 Month Contract)

SCOPE

The Manager, People and Culture is responsible for spearheading enhancements to the people-oriented programs, ensuring alignment with HearingLife Values and supporting our ambition of becoming a Top Employer. This includes the development of our HR foundation (policies, processes, onboarding), fostering an inclusive and diverse workplace (DE&I), driving employee recognition programs and instilling the Company values in every team member. 

ABOUT HEARINGLIFE CANADA

HearingLife Canada, and National Affiliated Partners, is the largest provider of hearing healthcare service in Canada. Working in unison with the National Campaign for Better Hearing's awareness campaign (campaignforbetterhearing.org), our core philosophy is to of providing life-changing hearing care while increasing awareness of the effects of hearing loss and the benefits of hearing devices.
Across Canada, HearingLife consists of over 300 hearing healthcare clinics and nearly 900 dedicated professionals  proudly united behind one simple vision, “To help more people hear better.” 
 

SUCCESS CRITERIA

• Improve the new hire experience and ensure an understanding of HearingLife history, culture, values, benefits and policies.
• Assess HR policies and processes, and continually build on this foundation.
• Develop a multi-year strategy to invest in our people and achieve Top Employer certification. 
• Develop and implement a comprehensive diversity, equity and inclusion (DEI) program. 
   

RESPONSIBILITIES AND KEY ACTIVITIES

• Partner with HR functional areas to build a certification plan for employer excellence programs.
• Foster a positive workplace culture, promote company values and ensure a healthy work environment. 
• Lead the ongoing diversity, equity and inclusion (DEI) program to promote diversity and ensure an inclusive work environment where all employees feel valued.
• Develop, implement and maintain employee recognition initiatives with the goal of improving employee engagement.
• Develop and maintain HR policies and programs, including employee orientation, in line with legal compliance and best practices. 
• Partner with Talent Acquisition and Marketing teams to align on and execute a strategy to attract top talent.
• Support peers on the HR Leadership Team with projects and coverage.

WHAT YOU WILL NEED:

• Post secondary education in Human Resources or Business Administration.
• 7-10 years' experience in HR that includes exposure to various HR functions such as recruitment, employee relations, onboarding and training, compensation and benefits, and performance management. 
• CHRP or CHRL designation preferred.
• Experience in leading HR projects and developing and implementing HR strategies that align with the organizational goals. 
• Involvement in creating or revising HR policies, ensuring they comply with legal standards, and meet organizational needs. 
• Developing and leading diversity and inclusion programs within the workplace. 
   

VALUES

The incumbent is required to behave in accordance with our Demant Values: 

• We create trust – We value the opinions of our customers and colleagues. We promote a work environment based on inclusion, honesty, integrity and respect. We always keep our promises.
• We are team players – We collaborate and network effectively across the whole organization. We take initiative and help each other to achieve our ambitious goals.
• We create innovative solutions – We challenge ourselves to improve and find new, value-adding solutions. We are curious to share ideas and insights to increase our collective innovativeness. 
• We apply a can-do-attitude – We always look for opportunities to win the business and do our best to add value to our customers. We find solutions and act.
   

ACCOMODATION

HearingLife Canada is committed to a diverse and inclusive workplace. HearingLife Canada is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation please clearly indicate in your application any accommodations you will require throughout the recruitment process. 
 
While we appreciate the interest of all applicants, only those selected for an interview will be contacted.

#LI-BH1 #Hearinglife_Canada #LI-Hybrid