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UX/technical writer

Denmark
Smørum

At Demant, we are at the forefront of the latest technology, constantly working to improve hearing solutions for our users to strengthen and develop our business. 

 

The Software Solutions organization in Demant are looking for a UX/technical writer to join us at our office in Smørum, Denmark. As UX writer you will join the team, consisting of 10 people (Product Designers, UX Researchers and UX Writers). Depending on your experience, this could be a senior position. 

 

Software Solutions have been working agile for a long time, and we have started a new journey in agility and implemented SAFe – Scaled Agile Framework. We need a UX/technical writer to join one of our agile release trains working with our fitting software.  

 

Your key tasks will be to

  • Write clear, consistent and concise text for new features in the software, such as dialogs, labels, and error messages.
  • Write user documentation (help) for new features and ensure that it is comprehensive and easy to use.
  • Write with localization in mind – know what works for localization and what doesn’t.
  • Prepare projects for translation and assist our translation coordinator in handling translation projects with our translation agency and proofreaders.   
  • Use and further develop style and tone of voice guidelines.
  • Contribute to the improvement of team processes.

Professional competencies 

  • You have worked as a UX writer or technical writer for 5+ years.
  • You are proficient in spoken and written English. 
  • You have experience working in a software development environment or with agile methodologies. 
  • You are quick to understand complex concepts and able to communicate them using plain language. 
  • You enjoy collaborating closely with colleagues and have great soft skills such as communication and relationship-building.
  • You have good problem solving and analytical skills, combined with a structured approach. 
  • You are familiar with the design process for software products/mobile apps, usability and UX best practices.

 

Beneficial to have

  • Experience with help authoring tools (we use MadCap Flare) and HTML/CSS
  • Experience with source control (we use Visual studio/TFS)
  • Experience with translation tools (we use Passolo)
  • Basic knowledge of Figma

We make a difference
You will be part of a collaborative environment built on trust and openness, where you will find a strong will to win. We are a growing international company, where everyone strives to ensure that customers find our products the most attractive on the market. You will become part of a positive and open work environment where flexible working conditions, knowledge-sharing and professional respect make it both interesting and meaningful to go to work. Together with your great colleagues who take pride in making a difference, you will have the opportunity to put your mark on tomorrow's solutions.

 

Eager to join?
Please send your application as soon as possible, as we are screening applications on a continuous basis. Deadline for the application is March 5th, 2024. We only accept applications via our online recruitment system.

If you would like to know more about the position, you are welcome to contact Senior Manager, UX, Agnieszka Rubczewska at arub@demant.com.
 
We are looking forward to hearing from you.

#LI-CM2 #LI-ON
At Demant we value diversity, equity and inclusion (DE&I) and we are committed to creating an inclusive working environment. We welcome applications from all qualified candidates regardless of ethnic background, personality, age, gender, and education. Diversity is part of our cultural DNA. Women in STEM areas are particularly encouraged to apply, as Demant supports United Nations Sustainable Development Goal 5 on gender equality.

About Demant

Demant is a world-leading hearing healthcare and technology group built on a heritage of care, health, and innovation since 1904. The Group offers innovative technologies, solutions, and expertise to help people hear better. In every aspect, from hearing devices, hearing implants and diagnostic equipment to hearing care all over the world, Demant is active and engaged.
The Demant Group employs more than 20,000 people and generates an annual revenue of DKK 19 billion. Our products are sold in more than 130 countries where we create life-changing differences through hearing health.

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