Insights Project Lead

Background

Demant is one of the world's leading hearing aid manufacturers. Our mission is to push the limits of technology to change the lives of people with hearing loss. Delivering innovative and high-quality solutions that solve real-life challenges is core to our business. 

The Role

This position is part of the Leadership Team of the Insights function. The purpose of the Insights function is to “Enable decision-making rooted in insights that will create growth and sustainable competitive advantages”. As such, we act as a trusted advisor bringing data, insights, and strategic perspectives to senior decision-makers across the organization. The Insights’ function consists of 10 people with a foundation in qualitative research, quantitative research, and applied data science. We are group characterized by a deep intellectual curiosity, critical thinking, and a knack for conceptualizing new business opportunities. 

The Insights team offers ample opportunity to grow intellectually and professionally, with a high degree of exposure to the Hearing Aid organization’s most senior stakeholders. And this is while working within a field that’s at the forefront of medical technology that helps millions of people live fulfilling lives – despite a hearing loss.

Responsibilities

• Leading insights projects end-to-end (scoping the project, executing the research, and using insights to advise decision-makers). Ensuring the research is relevant for the business, that the research is of a high quality, that the recommendation is clear, and that the project is delivered on scope, time and budget. Succinct communication and managing stakeholders will also be key to succeed. 

• The specific area of interest for research projects will vary, but the focus will generally be on innovation strategies based on a deep understanding of our customers, users, and the industry we operate within. Most projects will require carrying out primary research, but we will often make use of a third-party research agency (20-40% of projects), which you will then be responsible for managing for your projects. 

• As part of the Leadership Team you will also be responsible for co-developing the Insights departments’ ways-of-working to ensure excellence. This includes new research methodologies, theoretical perspectives, how we collaborate with internal stakeholders, how we build the team, etc. 

• Approximately 30 travel days a year is to be expected (fieldwork, conferences and team off-sites). 

Profile 

To succeed in the role as Insights Project Lead you have a rich research toolbox, possess a well-developed business acumen, an ability to take the creative leap from research to innovation, and have experience advising senior stakeholders in their strategic decision-making. As a person you have a mix between deep intellectual curiosity, a can-do attitude, and an in-it-together approach to projects. 

For this role within the team, we are looking for someone specialized in qualitative research and innovation strategies. As such, we envision you have the following professional experience and educational background: 

Professional Experience educational background

+5 years of experience working on insights projects on behalf of senior stakeholders to enable their decision-making and help craft their strategies. Qualitative methods and explorative research should form the foundational part of that work. The experience could be from a consultancy or through an in-house function. Experience from a Medical Technology company will also be a plus. 

 A master’s degree in social science (e.g. anthropology, sociology, psychology, or political science) will be preferred, but this is not a deal-breaker if professional experience matches the job expectations. A Ph.D. is (naturally) a plus. 

Required Skills and Competencies 

• Qualitative research skills (participant observation, semi-structured interviews, grounded theory, etc.) 

• Project management (scope, time, and budget), incl. stakeholder management- and communication skills. 

• Business acumen (knowing how to build a business case) and strategic thinking (holistic perspective and an understanding of how to build sustainable competitive advantages). 

• Fluency in English required. A high-enough proficiency to carry out research in additional languages is a significant plus (French, German, Spanish, Chinese, etc.). 

Working Relationships 

Internal: You will be working closely with Hearing Aids Leadership Team (especially the SVP of Global Marketing and Head of Strategy), and the Global Heads for our Solution Portfolio, Brand, Sales, Training, and Service. And, of course, the full Insights Team. 

External: Local Markets (General Managers, Heads of Marketing, Sales Organization, etc.), Customers (where hearing aids are sold), Users (people with hearing loss), Industry Conferences, and third-party research agencies. 

Join our team!

Kindly submit your application as soon as possible, as we are screening applications on a continuous basis.

Deadline for the application is July 26, 2026.

Please be aware, that I will be on summer-holiday, and can not be reached: 10th – 26th July. Interviews are planned for august.

We only accept applications via our online recruitment system. If you have any questions regarding the position, please contact Jacob Wachmann, Senior Director Insights at JCWC@Demant.com

We look forward to hearing from you! 

At Demant we value diversity, equity, and inclusion (DE&I) and we are committed to creating an inclusive working environment. We welcome applications from alle qualified candidates regardless of ethnic background, personality, age, gender, and education. Diversity is part of who we are. Women in STEM areas are particularly encouraged to apply, as Demant supports United Nations Sustainable Development Goal 5 on gender equality. #