Order Entry & Invoicing Associate

Full time

Canada

Kitchener Facility

Scope

Reporting to the Data Entry & Invoicing Manager, the Order Entry and Invoicing Associate is responsible for maintaining the accuracy and integrity of orders in the Navision database through accurate order entry and invoicing of all products.

Onsite, Entry-level

Responsibilities

Generate and invoice all ITE (In the Ear), BTE (Behind the Ear) hearing aid repair, remake, and service orders
Input sales orders into the ERP system
Regularly interact with Production and with Client Services, Audiology and Accounting over the telephone or via email regarding orders
Responsible for accurate documentation of ITE, BTE, Accessories and Ear Molds and consignment aids
Generate all invoices for both ITE, BTE hearing aids, Ear Molds and accessories us-ing the ERP system
Monitor and enter all orders from Email, Deskpro, and Web orders
Update service card with any changes
Responsible for accurate documentation, filing, and organization of necessary pa-perwork
Ensure that all entries are accurately entered into the Navision databases
Assist other associates as required to accommodate for changes in volume, workflow and/or staffing levels
Perform other tasks as required by the Manager
Meet and follow all Company and Departmental standards, policies and proce-dures regarding turnaround time, rushes, quality, and customer service
Adhere to all Human Resources policies and procedures
Conduct basic equipment maintenance as necessary

Requirements

A high school diploma or equivalent is required
Minimum of 2+ years of data entry/invoicing experience
Excellent typing skills are necessary (Minimum of 40 WPM)
Must be detail oriented and have a solid background in record keeping procedures and maintaining
organized documentation and/or filing systems
Knowledge of Microsoft Office programs (Word processing and spreadsheet applications)
Fluent with a Windows operating computer program

Why should you work with us?

Competitive salary with annual reviews
Excellent medical benefits; including dental, vision and health, Employee Assistance Program
Group RRSP contributions
3 weeks of vacation
Fitness/exercise spending account
Dynamic work atmosphere
Career development programs and opportunities

About Demant

Demant is a world-leading hearing healthcare and technology group built on a heritage of care, health, and innovation since 1904. The Group offers innovative technologies, solutions, and expertise to help people hear better. In every aspect, from hearing care, hearing aids and hearing implants to diagnostic equipment and services and audio solutions, Demant is active and engaged. Headquartered in Denmark, the Group employs more than 21,000 people globally and is present with solutions in 130 countries where we create life-changing hearing health and high-end audio and video solutions. William Demant Foundation holds the majority of shares in Demant A/S, which is listed on Nasdaq Copenhagen and among the 25 most traded stocks.

Accommodation

Demant is committed to building an inclusive environment and will provide accommodations in accordance with the AODA (Accessibility for Ontarians with Disabilities Act). Please clearly indicate in your application any accommodations you will require throughout the recruitment process.

While we appreciate the interest of all applicants, only those selected for an interview will be contacted.

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