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Group Clinical and Sales Trainer-SA home based

Macquarie Park

About the role:

 #LI-HYBRID #LI-MO1 #audika_Australia

This is an exciting opportunity for an experienced clinician, looking for a new challenge.  An exceptional ability to connect, inspire and motivate people are essential. You will educate and guide our clinic staff ensuring clinical excellence.

As a skilled clinician you will have the opportunity to develop your knowledge to become the Audika expert. Your responsibility will be driving clinical excellence and client outcomes to optimise performance outcomes, while also focusing increasing technical proficiency among our clinicians.

You will develop and deliver quality clinical content through workshops, seminars and training to develop our clinical staff, graduates and support staff.

This is an important role with a good variety of responsibilities including regular visits to clinics throughout the network. This role is dynamic and through your career at Audika you will be involved in projects offering you growth and new challenges.

We are looking for a clinicians based in SA. This is a dual role the successful candidate will work a 0.9 FTE as a clinical trainer role and a 0.1 FTE as a clinician.




•             Operating Model Adoption: You will play a vital role in upholding and promoting our brand standards. Specifically, you will champion the "All The Right Things" (ATRT) principles, clinical processes, and sales procedures that define our brand. Consistency in brand representation is essential, and you will work diligently to ensure that all training materials and interactions align with ATRT standards. By fostering ATRT excellence among our clinicians and staff, you will contribute to our continued success of the business.


•             Training: As the Clinical Trainer, you will be responsible for the development, implementation, and management of comprehensive training programs. These programs will cover a range of critical areas, including clinical best practices, effective sales techniques, in-depth product knowledge, and the proficient use of essential equipment. You'll play a pivotal role in evaluating the effectiveness of these training initiatives, making adjustments and improvements as necessary to maintain the highest quality of education within the organization. 


•             Commercial Success: Your role extends beyond initial training, in collaboration with managers you will work closely with clinicians to assist them in achieving and surpassing Key Performance Indicators (KPIs) through understanding and analysing the sales funnel and provide the right course of action in lifting performance and/or correcting behaviour.


•             Clinician Support: In this position, you will be a support resource for our Clinicians. You will provide expert guidance and support via phone, email and online chats regarding clinical best practices, effective sales techniques, products, equipment etc. 

Qualifications and experience:


•            Master of Audiology or equivalent (essential)

•            Post graduate qualifications (desired)

•            Certificate IV in Training (desired)

•            Minimum 5 years’ experience as a clinician (desired)

•            Minimum 2 years’ experience in Training (desired)


•           Adult Learning: Proficient in delivering and developing adult learning training, both in group settings and one-on-one to optimal business outcomes.

•           Clinical Practice Leader: Sets a strong example through clinical practice leadership.

•           Troubleshooting Expert: Seasoned clinician with expertise in troubleshooting hearing device issues encountered by clinicians.

•           Product Strategy and Sales Capability: Proven track record of aligning product selection with increased Average Selling Price (ASP), revenue growth, and higher unit sales.

•           Relationship Building: Demonstrates a talent for cultivating effective working relationships with senior managers.

We are offering:


  • Competitive remuneration + Superannuation + Incentives
  • Travel allowance
  • Novated leasing
  • Employee assistance program
  • Employee benefits program
  • Xmas & birthday gifts

About Audika Group

The Audika Group is the hearing care division of Demant and we are one of the world's leading hearing care retailers with more than 3,500 clinics in 25 markets. If you join our team, you are guaranteed an inspiring and motivating working environment in a highly international environment. You will work with a variety of different countries, cultures and perspectives, in close collaboration with amazing and committed colleagues.


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