Clinical Training and Onboarding Specialist

Macquarie Park

Who is Audika?

Audika is part of Demant, a world-leading hearing healthcare group that offers innovative solutions to help people with hearing loss. With over 22,000 employees globally and a presence in more than 130 countries, we’re committed to improving lives through better hearing. In Australia, Audika operates over 200 clinics, delivering high-quality care to thousands of clients every day.

#LI-KYIK #LI-HYBRID #audika_Australia

About the role

We’re looking for a passionate and experienced clinician to join our team as a Clinical Training & Onboarding Specialist. In this role, you will deliver engaging onboarding and upskilling programs that set clinicians up for success from day one.

As a clinical subject matter expert, you’ll play a key role in shaping capability across our network—ensuring consistency in clinical standards, building confidence, and enhancing the overall client experience.

You will be successful in this role, if you have:

- Degree in audiology

- Minimum 3 years’ experience in clinical practice

- 2+ years of hands-on experience in audiology training and coaching

- Strong facilitation and presentation skills

- Experience delivering training or workshops

- Excellent communication and coaching capability

- A passion for continuous improvement and clinical excellence

Responsibilities:

Deliver onboarding programs for new clinicians (face-to-face and virtual)
Facilitate training sessions, webinars, and refresher programs covering:
- Clinical best practice & ATRT
- Compliance and operational standards
- Client experience and clinic workflows
Design and continuously improve training programs based on insights and feedback
Support assessment of new hires’ readiness and capability development
Lead clinical training for new product launches and initiatives
Maintain up-to-date knowledge of clinical systems, protocols, and compliance requirements
Contribute to graduate and tele-audiology training programs
Partner with internal stakeholders to ensure training aligns with business priorities

What’s in it for you:

Permanent full-time role
Hybrid work arrangement, with 3 days from our office in North Ryde
A competitive renumeration package
Professional development
‘MyRewards’ program – a program that offers discounts to more than 400 retailers and services across Australia
Online Wellbeing centre – a platform offering activities, workouts, meditations, nutritional and financial advice
Employee Assistance Program
Novated leasing
Birthday and Christmas gifts

Our recruitment process:

Our recruitment process is designed to help you get to know us - and for us to learn more about you.

It includes three key steps:

Application Review – Our Talent Acquisition team carefully reviews each application against the role criteria personally.
Online Interview with our Talent Acquisition Partner – an initial conversation to discuss your experience, career goals, and what you’re looking for in your next role.
Interview with the Hiring Manager – an opportunity to meet in person, explore the role in more detail.
Interview with one of the Senior Leaders

We aim to make the process as engaging and transparent as possible. We provide timely updates during the recruitment process and encourage you to reach out to the Talent Acquisition partner for any updates or questions, successful or not.

About Audika Group

The Audika Group is the hearing care division of Demant and we are one of the world's leading hearing care retailers with more than 3,500 clinics in 25 markets. If you join our team, you are guaranteed an inspiring and motivating working environment in a highly international environment. You will work with a variety of different countries, cultures and perspectives, in close collaboration with amazing and committed colleagues.

Apply now »