Product Care Director

Because sound matters

Oticon Medical is a global company in implantable hearing solutions, dedicated to bringing the power of sound to people at every stage of life. For more than a decade, we have made bone anchored hearing systems more accessible by simplifying the treatment for physicians, audiologists, and patients alike.

We believe that patients and hearing care professionals should be able to choose the best possible solution at any time along the patient journey. We call it “Freedom of Choice” and it has always been paramount to Oticon Medical. This is the reason why our solutions are designed to be compatible whenever possible. As a result, an implant from Oticon Medical stands as a true testament to our unwavering lifelong support.

We work collaboratively with professionals to ensure that every solution we create is designed with our users’ needs in mind. We have a strong passion to provide innovative solutions and support that enhance quality of life and help people live life to the fullest – now and in the future.

Because we know how much sound matters.

Product Care Director – Oticon Medical BAHS, Gothenburg

Do you want to improve the life of people with a hearing disability? Are you a leader with a passion for maintenance of in-market products?

Oticon Medical BAHS specializes in developing, producing, and distributing advanced bone-anchored hearing systems, including long-term implants, sound processors, software, and surgical tools. We are a global leader in hearing solutions, and we are currently looking for our next Product Care Director to join our team in Gothenburg, Sisjön.

The Role:

As the Product Care Director, reporting directly to the VP of Operations & QARA, you will take ownership of the in-market product portfolio. Your mission is to ensure that our products continue to deliver exceptional performance, safety, and reliability. You’ll lead the Product Care Project Portfolio, driving change initiatives ranging from eliminating quality issues to ensuring compliance with evolving regulations and replacing end-of-life components. Your leadership will be crucial to maintaining our production standards and ensuring product longevity.

Key Responsibilities:

Owner of the Product Care Roadmap & Project Portfolio

Maintain a comprehensive overview of all ongoing and upcoming Product Care projects and secure an efficient execution with clear priorities and timelines.

Chairman of the Steering Committee approving Change Request and steering change projects.

Ensure timely follow-up and progress across projects to achieve on-time, high-quality outcomes.

Proactively Manage Change Projects

Monitor trends in product performance, production quality, and regulatory shifts to anticipate necessary initiation of activities.

Act as the Project Manager for selected Product Care projects, ensuring seamless collaboration across internal teams and external partners.

Oversee Change Management Process

Continuously improve the change management process, representing Product Care during audits and serving as the subject matter expert.

Your Profile:

We believe that you have strong leadership and technical skills. A good eye for analysis and planning, along with a clear understanding of manufacturing and regulatory frameworks for high-class medical devices. This makes you well-prepared to navigate cross-functional needs while securing continued production and supply of innovative medical technologies.

Engineering degree with a minimum of 5 years of experience in project management within production, quality, R&D, or product support, ideally in the medical device sector.

Strong ability to manage multiple projects, assess interdependencies, and develop innovative strategies to achieve objectives.

Experience from business and production systems as well as knowledge of different production technologies

Why Oticon Medical?

At Oticon Medical BAHS, we foster a culture of trust, openness, and shared ambition. You’ll join a team that values collaboration, knowledge-sharing, and professional respect, ensuring that every workday is both challenging and rewarding. As part of our growing global company, your work will directly contribute to enhancing the lives of individuals around the world.

Interested? Submit your application and CV through our online recruitment system. Please note, we do not accept applications via email. Applications will be viewed continuously during the application period, and we may close the recruitment process before the application deadline, 2024-12-12. 

For more information, feel free to reach out to Karolin Isberg Jernby, VP Operations, QARA, at kije@oticonmedical.com

We look forward to hearing from you!

Askim, SE, 436 32

Our commitment to making a difference

Together with skilled colleagues, you are part of a dynamic environment based on trust and openness, and you will experience a strong passion for our patients. We are a growing international company where everybody supports the business by making sure we successfully bring the best experience with our products to our users. You will be working in a bright and open workplace, where a flexible working environment, knowledge sharing, and professional respect makes it meaningful to go to work.

Apply now »