Trainee IT Service Desk

Back-up

Start your career with Demant! 

An internship in our organization will give you the opportunity to learn how IT Service Desk operates. Here, you make your own coffee, and the knowledge gained at university will be put into practice. 
#LI-KB1 #LI-HYBRID #Demant_Poland

Working with us, You will receive:

• paid internship – compensation for the time spent on the internship; 
• flexible working hours; 
• possibilities to improve English by daily usage; 
• great opportunities for usage of newest technology; 
• Scandinavian culture – we are informal (we don’t use titles: Sir, Mr, Mrs, Miss…) and care about equality, independence, open dialog and work-life balance; 
• simple recruitment process: 2 recruitment steps and decision (if you want to know more specifics, please contact directly with recruiter Kasia Babych: ktyb@demant.com). 

What tasks are waiting for you?

• First-line IT support for administrative users. 
• Handling tickets in the ServiceNow system. 
• Managing IT equipment and infrastructure. 
• Creating and maintaining technical documentation. 
• Administering server applications. 
• Managing accounts in Active Directory, Azure AD, and Office 365. 
• Troubleshooting LAN network issues. 

It would be great if you have:

• a genuine interest in IT and a passion for technology; 
• basic knowledge of first-line IT support; 
• fluency in Polish and English; 
• a proactive and energetic attitude, and enjoy working in a team; 
• a willingness to take on new challenges and grow professionally. 
   

Furthermore, we would like to inform you that the company has an internal reporting procedure, which is available at: demantcompliance - Make a report (codeofconduct.app)