Senior Technical Writer / Information Architect

You will create and structure Instructions for Use (IFU) for hearing aid devices using a modern structured content platform (AEM Guides / DITA XML), working closely with R&D and Regulatory teams in Denmark and Poland. 

When you join the Demant family, you become part of a world-leading hearing healthcare group with over 500 million people worldwide who could benefit from our solutions. We develop, manufacture, and sell market-leading hearing aids, diagnostic equipment, and personal communication technology — making a real difference in people’s lives every day. 

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If you want to: 

• Create meaningful technical content for life-changing medical devices used by patients worldwide 
• Work with a modern structured content platform (AEM Guides / DITA XML) in an international team 
• Join a Scandinavian company with a flat hierarchy, open communication, and genuine work-life balance 

We are looking for a Senior Technical Writer / Information Architect to join our Warsaw team. You will be responsible for creating and structuring clear, precise Instructions for Use (IFU) and product documentation for our hearing aid portfolio. You will work closely with R&D, Regulatory Affairs, and Global Marketing at HQ in Denmark and Poland to ensure our documentation meets the highest standards. 

Working with us, you will receive: 

• Flexible hybrid model — work from home with regular collaboration at our Warsaw office 
• Private medical healthcare, sport card (Multisport), life insurance, and benefit cafeteria program 
• Daily English language practice in an international environment (language courses available) 
• A Scandinavian work culture built on trust, independence, and open dialogue 

What tasks are waiting for you? 

• Author and maintain IFUs and product documentation for hearing aid devices in structured DITA format 
• Structure and manage content models to support content reuse across product lines 
• Collaborate with Regulatory Affairs Specialist/Product Specialist/Usability Specialist to ensure documentation compliance 
• Plan and deliver documentation projects aligned with product launches (twice a year) 
• Support colleagues in the DITA authoring and planning environment and act as a knowledge resource 

Apply today if you: 

• Have experience writing IFU or other regulated product documentation (medical devices, pharma, or similar industries). 
• Fluent English (written and spoken) is required. 
• Have a degree in technical communication, engineering, life sciences, journalism, or a related field 
• You are structured, detail-oriented, and comfortable working in a regulated, quality-focused environment 

It would be an advantage if you also have: 

• Experience with DITA XML or structured authoring — from any CCMS platform such as AEM Guides, MadCap Flare, or similar 
• Familiarity with content reuse strategies and information architecture principles will be an advantage.  

Apply today! 

If you have questions about the role, contact our recruiter: Kateryna ktyb@demant.com

Furthermore, we would like to inform you that the company has an internal reporting procedure, which is available at: demantcompliance - Make a report (codeofconduct.app)
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