Commercial Support Associate

If you want to: 

• Work in an international company with a friendly and open culture;
• Work with systems, data, cases and order-related tasks;
• Have a structured role where accuracy and reliability are appreciated;
• Be part of a helpful team and gradually build your experience.

We are waiting to hear from you! 

We are looking for a reliable and well-organized Commercial Support Associate to support daily commercial operations and help our teams handle cases, orders, customer data and system updates.

In this role, you will work with business systems such as CRM and ERP, follow clear instructions and support routine operational tasks connected to customers, accounts, orders and cases. Your accuracy, attention to detail and willingness to learn will help us keep processes running smoothly and ensure that information in our systems is correct and up to date.

This is fixed term contract opportunity.

Working with us, You will receive:

• Full-time work agreement in an international organization;
• Learning and development opportunities adapted to your needs and supporting your growth;
• Hybrid work model, combining remote work opportunities with work in an office in the Szczecin City Center;
• Benefits package including social benefits (private medical health care, insurance, sport card, etc.);
• Scandinavian culture – informal, focused on equality, independence, open dialog, and work-life balance.

What tasks are waiting for you?

• Handling simple cases, requests and daily support tasks;
• Updating information in business systems such as CRM or ERP;
• Checking customer, account, order or case information;
• Following clear instructions, checklists and process guidelines;
• Making sure tasks are completed correctly and on time;
• Asking questions when something is unclear;
• Escalating more complex cases to the right person;
• Supporting the team with routine administrative and operational tasks;
• Helping keep data clean, complete and accurate;
• Sharing ideas when something could be simpler or clearer.

Apply today if you:

• are well-organized and reliable;
• pay attention to details;
• can follow instructions and complete tasks carefully;
• are comfortable with repetitive administrative work;
• communicate clearly and are not afraid to ask questions;
• have basic experience in office, customer service, sales support, order processing or similar work;
• know English well enough to understand instructions and communicate internally;
• are willing to learn and grow in the role.

It would be nice if:

• You have worked with CRM, ERP or case management systems before;
• You know tools such as Excel, Outlook, Teams or SharePoint;
• You have experience with customer data, orders or support tasks;
• You have worked in an international company before;
• You are curious about business systems and operational processes.

We are waiting to hear from you!