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Hearing Aid Dispenser - Edinburgh & Borders

Hearing Adi Dispenser - Edinburgh

Hidden Hearing are looking to recruit a Hearing Aid Dispenser / Audiologist (HCPC Qualified) for our Edinburgh / Borders area.

Basic salary - £35,297 with OTE £55,000 plus benefits, company car or car allowance, commission, quarterly and annual bonuses





In this role you will be:

  • Conducting hearing tests for potential customers in accordance with the HCPC standards of proficiency and HCPC standards of performance, conduct and ethics, and BSHAA code of practice and BSHAA guidelines
  • Advising on and selling suitable remedial hearing solutions as a result of testing in accordance with the HCPC standards, care of practice and guidelines
  • Processing orders and carrying out other administrative tasks in accordance with Company requirements
  • Delivering excellent aftersales service, responding to service calls and resolving issues and queries in a timely and professional manner

You will be employed on a permanent contract, working 37.5 hours per week, Monday to Friday 9.00am to 5.00pm, although some flexibility with working hours in accordance with business needs will be required.

The Company

We make a life-changing difference to people living with hearing loss and we do so through our exceptional colleagues.

Established in 1968, Hidden Hearing is dedicated to providing the highest standard of care possible, with more than 100,000 people trusting us to test and care for their hearing every year. We employ over 550 people, including almost 200 fully qualified Hearing Aid Dispensers, and we operate from hearing centres nationwide. We are continuing to grow.  We are owned by Demant, a global, world-leading hearing healthcare and technology group and together we embrace 4 core values; we are team players, we create trust, we apply a can-do attitude and we create innovative solutions.

It is often said that being part of the Hidden Hearing team feels like working with family and friends, as we pride ourselves on our down to earth, supportive culture. We truly care about each and every member of our team. In fact, we became the first dedicated hearing retailer to be recognised as an members of Investors in People over 15 years ago and in 2021 we were awarded Silver Employer of the Year for the second time.


We encourage colleagues to be actively engaged our organisation. In return we will reward you with a high basic salary and a competitive commission and bonus scheme designed to reward excellent patient care. There is ongoing training and development and opportunities to grow and progress with us so that you become the very best you can be.  Other benefits include Private Health Insurance (after qualifying period), 25 days annual leave plus bank holidays and access to LifeWorks Employee Assistance Programme for you and your family.

About Audika Group

The Audika Group is the hearing care division of Demant and we are one of the world's leading hearing care retailers with more than 3,500 clinics in 25 markets. If you join our team, you are guaranteed an inspiring and motivating working environment in a highly international environment. You will work with a variety of different countries, cultures and perspectives, in close collaboration with amazing and committed colleagues.


Who we are

Hidden Hearing belongs to Audika Group which is the Hearing Care division of Demant and one of the world’s leading hearing care retailers.

With more than 5.000 hearing care experts in over 3.500 clinics worldwide, we combine our global reach with a local approach and strong local brands. Our team includes audiologist, managers, front-desk staff, and many other global and local functions. We are diverse in our talents, cultures, and perspectives, but united in our vision -To help more people hear better with the best personalized care.

So, if you are ready to make a career out of helping people love their ears, we would love to hear from you.

Apply now »